Addresses We Ship From
Currently, we only offer free shipping to the lower 48 states of the United States. We are currently unable to ship to Hawaii, Puerto Rico, and Alaska. We also do not ship to PO Boxes or Military PO Boxes.
Shipping Times
In-stock orders are typically shipped the next business day unless otherwise stated on the product page. In the rare case that shipping may be slightly delayed and you do not receive your order within 14 business days, please feel free to contact us at accessieksy@Outlook.com.
For pre-order/backorder orders, please refer to the shipping date on the product page.
Shipping Costs
All orders ship free of charge
Shipping Carriers
UPS/FedEx
Restocking Fees
Order Cancellation: If your order has been shipped and cannot be modified, you may refuse the package and a 10% e-bike fee will be charged as a cancellation fee.
Customers are also responsible for $150 return shipping costs. lkkhljrt will provide a return shipping label and the designated carrier will pick up the return package.
Returns of defective items approved within 15 days of receipt are free of restocking fees. Our customer service team must be notified of this matter as soon as possible.
Please note: We do not accept returns of accessories that are not quality issues.
Order Tracking
If you have registered with lkkhljrt, you can track orders and shipping and handling information in your account. If you have not registered on our website,
You can also track your order here using your order number. For more shipping information, please send an email to accessieksy@Outlook.com. We will respond to you within 24 hours.
However, if you have not received the item yet, the logistics order shows that the goods have been signed for. In this case, please contact us within 3 working days.
Otherwise, we will no longer handle the issue after 3 working days, and customers need to contact the corresponding logistics company to resolve it by themselves.